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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I think I have received a scam email from Microsoft how can

Customer Question

I think I have received a scam email from Microsoft how can I report this and check that I can ignore its instructions to phone a no?
JA: Just to clarify, what email service provider are you using?
Customer: Outlook 2016
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser and IPhone, Ipad
JA: What troubleshooting have you tried?
Customer: None.
JA: Anything else you want the email expert to know before I connect you?
Customer: Email reads like a scam
Submitted: 6 months ago.
Category: Email
Expert:  John replied 6 months ago.

Hello and welcome to Justanswer which is a independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.Could you please provide the following.

What is the content in the email also what is the senders email address ?

Thank you

Note: - You can ignore the secure remote assistance/premium service offer shows in this page. It’s a site generated pop up, you can ignore it by closing (x) that pop up message. Please use the reply box below to reply to me.

Expert:  John replied 6 months ago.

Please answer my above question so that i can help you better.

Reply using the box below

Thank you.

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