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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I accidentally delete d my email account and can't remember

Customer Question

I accidentally delete d my email account and can't remember my password.
JA: Just to clarify, what email service provider are you using for this account?
Customer: google but I think my account was hacked because I can still see my profile and email
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through my gmail
JA: What troubleshooting have you tried?
Customer: recovery but I can't get text messages only emails for verification codes. this is my business account I need it bad
JA: Anything else you want the email expert to know before I connect you?
Customer:***@******.*** is the email
Submitted: 8 months ago.
Category: Email
Expert:  Sandy replied 8 months ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Expert:  Sandy replied 8 months ago.

A. May I know if you have an alternate working email address?

B, Have you filled out gmail recovery form and got any response from them?