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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I have a old username my e mail is being hacked, asus,

Customer Question

i have a old username my e mail is being hacked
JA: What's the make/model of your device? How old is it?
Customer: asus
JA: How long has this been going on? What troubleshooting have you tried?
Customer: couple weeks trying to log in old email i have lifelock
JA: Anything else you want the phone expert to know before I connect you?
Customer: email adress***@******.***
Submitted: 6 months ago.
Category: Email
Expert:  derrickonline replied 6 months ago.

Mr. Kitch:

How can I assist you? You stated your old email address was hacked? Can you tell me more about that? What is the email address that was hacked? What are you trying to accomplish? Do you want to reset your password ***** the account is no longer compromised?

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