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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Am receiving emails in inbox, but cannot open or send emails

Customer Question

Am receiving emails in inbox, but cannot open or send emails using windows live mail 2012.
JA: Just to clarify, what email service provider are you using?
Customer: westnet.com.au
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on a laptop using windows 10
JA: What troubleshooting have you tried?
Customer: myself none, but westnet tell me windos live mai is no longer supported.
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Email
Expert:  Viet - Email Tech replied 7 months ago.

Hi,

I'm sorry about the issue. Is there any error or message? When did this issue first occur?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 7 months ago.

Is your email currently working fine at the Westnet website below?

https://webmail.westnet.com.au

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,