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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I need help to access yahoo. It comes up invalid user name

Customer Question

Good morning Andy, i need help to access yahoo. It comes up invalid user name and password.
JA: When did you last reset your username and password?
Customer: Have no idea.
JA: Have you installed any updates recently?
Customer: I am only new at this and i have always used the same email.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No, i just need help, thankyou.
Submitted: 8 months ago.
Category: Email
Expert:  michelleclive replied 8 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 8 months ago.

do you have access to the alternate email address or phone# ***** provided at time of signing up for yahoo