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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I can't access my mail.My password is cintalza3 but this is

Customer Question

I can't access my mail.My password ***** ***** but this is rejected.
JA: When did you last reset your username and password?
Customer: Some time ago can't remember the exact date.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web browser
JA: What troubleshooting have you tried?
Customer: Mainly cursing and and swearing at the computer
JA: Anything else you want the email expert to know before I connect you?
Customer: No. Ihave given my landline ph. no and also a bigpond address
Submitted: 9 months ago.
Category: Email
Expert:  Lorenz Vauck replied 9 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and will help you as good as I can.

Can you please first let me know which email provider you are using (e.g. Yahoo / Hotmail / Gmail, etc.)?

Please reply in the box below (there are no additional costs associated with this, you can reply as often as you wish).

Thanks for your patience and best regards,

Lorenz Vauck