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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Thank you. I had been on Instagram, but deleted it

Customer Question

thank you. I had been on Instagram, but deleted it accidently. How can I get back on please.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: aol.com
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: phone or this home computer, but mostly phone
JA: What troubleshooting have you tried?
Customer: I haven't really, I just want to get back on. All my Grandkids send their pix to me that way. Can You fix it for me ?
JA: Anything else you want the email expert to know before I connect you?
Customer: No, I just want to access Instagram. By the way Happy New Year.
JA: Thanks. Same to you!
Customer: What should I do to get back on plx?
Submitted: 8 months ago.
Category: Email
Expert:  Cris replied 8 months ago.

Hi there, I am Cris and will be glad to assist you.

Do you remember what email you used when you opened your Instagram account?

Customer: replied 8 months ago.
Do you have me registered on Instragram? I can't see it on my computer nor phone. If you do not then please cancel my registration and cofirm.
Expert:  Cris replied 8 months ago.

I am sorry but you did not reach Instagram support. You reached Justanswer.com a site with IT professionals.

I can assist you with your issue if cancel this request.

Customer: replied 8 months ago.
Please cancel the request for Just Ask subscription, I do not want that service.
Thank you
Expert:  Cris replied 8 months ago.

ok