How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Problems getting my hot mail incoming and outgoing mail and

Customer Question

problems getting my hot mail incoming and outgoing mail and the website with all their crazy numbers & letters will not allow me to reset my password.
JA: How long have you had this issue with your Hotmail account?
Customer: 2 days
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my Mac computer. they still come thru on my I phone
JA: What troubleshooting have you tried?
Customer: The hot mail website to reset my password ***** it is not user friendly
JA: Anything else you want the email expert to know before I connect you?
Customer: why is this happening all of a sudden ?
Submitted: 9 months ago.
Category: Email
Expert:  technicalcat replied 9 months ago.

Hello, and thank you for using this service.
I will help you now.

What is your hotmail address?