How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I keep getting an error message re live calendar. Is there

Customer Question

I keep getting an error message re live calendar. Is there an upgrade vailableÉ
JA: Just to clarify, how often have you been getting this particular message?
Customer: Every day that I turn on my E-Mail....for about the last 5 days
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Only thru web browser
JA: What troubleshooting have you tried?
Customer: None; I just followed the instructions on the error message, which were to look for an upgrade or contact service
JA: Anything else you want the email expert to know before I connect you?
Customer: Yes; I also started to receive messages asking whether or not I would accept program changes to both Live Mail and Internet and could not by-pass them until I disabled my account controls
Submitted: 7 months ago.
Category: Email
Expert:  Martin replied 7 months ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

May I start a remote session so I can take a look at the problem and solve it for you now?

Please reply using the box below.