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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I do not like the new yahoo mail that they installed on my

Customer Question

I do not like the new yahoo mail that they installed on my computer. I want my old email service back. Also I have forgotten my password ***** have no mobile phone. Help
JA: How long have you had this issue with your Yahoo account?
Customer: since Dec. 29th 20016
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: What is the price for this service?
Submitted: 7 months ago.
Category: Email
Expert:  Josh replied 7 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 7 months ago.

Unfortunately, the new version was rolled out to all of their customers and it is not possible to go back to the old version.

You mentioned that you forgot your password ***** well -- Are you unable to sign into your account?