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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Uuggg. I need help, windows live mail, lap top, someone

Customer Question

uuggg. I need help
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: windows live mail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: lap top
JA: What troubleshooting have you tried?
Customer: someone hacked my account so i was trying to change my password
JA: Anything else you want the email expert to know before I connect you?
Customer: but now I cant get back in and the recover password ***** my account dosnt exsist
Submitted: 6 months ago.
Category: Email
Expert:  Sandy replied 6 months ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Expert:  Sandy replied 6 months ago.

May I connect with you remotely (over secure network session) to check/fix the issue directly?

Secure Remote support can save a lot of time. I will fix the issue while you stay in front of your computer. It is 100% safe and secure.

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