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flopcat98
flopcat98, Consultant
Category: Email
Satisfied Customers: 9046
Experience:  Consultant 30 years in nyc computer industry working with PC and networks banks brokerage legal etc.
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Cannotgetintomyemailaccountforgotpassword, yahoo, phone or

Customer Question

cannotgetintomyemailaccountforgotpassword
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: yahoo
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: phone or computer
JA: What troubleshooting have you tried?
Customer: everything including proff i am not a robot
JA: Anything else you want the email expert to know before I connect you?
Customer: just need my password
Submitted: 7 months ago.
Category: Email
Expert:  flopcat98 replied 7 months ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  flopcat98 replied 7 months ago.

i can help you through the phone or remote access

But while i can and have found a way for many people to reset their passwords when they could not do it themselves. At the bot***** *****ne YOU must have access to a way to prove to the yahoo machine that it was your account in the first place

that usually means having access to a phone or alternate email address that was connected to the account BEFORE you lost the password.