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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have changed my email address since going on NBN because I

Customer Question

I have changed my email address since going on NBN because I cannot change this on Apple .is stopping me using my iPad which I bought years ago. Why are they doing this to a 79 year old user
Submitted: 8 months ago.
Category: Email
Expert:  Quiksilver07070 replied 8 months ago.

Hello, and Thank You for choosing JustAnswer.com
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 8 months ago.

i noticed you entered your DOB in the reverse order than the Apple ID website wants it.

October Twenty First Nineteen Thirty Seven, should be notated as such

10/21/1937

Expert:  Quiksilver07070 replied 8 months ago.

i understand that changing your password ***** be frustrating......but that is APPLE's way of doing things....if you dont like it....you need to buy a NON-Apple product.

Samsung makes GREAT tablets.