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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Our MSN email disappeared' [email protected]' I filled

Customer Question

Our MSN email disappeared '***@******.***' I filled out the acct security questions. Support said they restored the account but they associated with a secondary outlook acct we had and all our emails and contacts are still missing. Can the data be reclaimed
JA: How long has this been an issue?
Customer: 2 or 3 days
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: browser firefox
JA: What troubleshooting have you tried?
Customer: mainly thru msn support
JA: Anything else you want the email expert to know before I connect you?
Customer: the system said there was no record of ***** *****sson or***@******.***
Submitted: 7 months ago.
Category: Email
Expert:  Byron replied 7 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Do you still have access to your email?

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