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Hi, welcome and thank you for your question. My name is ***** ***** I will be glad to assist you today.
I am very sorry about your issues. Can you please tell me your problem email address so that I can check its status and recovery options?
Thank you for that information. Please give me a moment to check the account
Do you have a CenturyLink provided phone number? If yes, please tell me the phone number so that I can initiate a password *****
If you have CenturyLink phone service, please enter that phone number. Otherwise, please enter the phone number associated with your CenturyLink account.