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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I obviously deleted an important email, can it be retrieved?

Customer Question

I obviously deleted an important email, can it be retrieved?
JA: Just to clarify, what email service provider are you using?
Customer: Hotmail or Outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: non. you are first
JA: Thank you.
Customer: The big problem is this email was sent to me several years ago. I copies it on paoer, but have misplaced it.
JA: Anything else you want the email expert to know before I connect you?
Customer: nothing I can think of.
Submitted: 7 months ago.
Category: Email
Expert:  Jon replied 7 months ago.

Usually the only way you can retrieve an email is if it happens to still be in your "trash" or "deleted"folder. Here is a you tube video regarding hotmail and deleted email.

https://www.youtube.com/watch?v=ch1Vw5vBG54

Please let me know what happens so I can further assist you.

Expert:  Jon replied 7 months ago.

It has been a couple days without hearing back. I am going to have to opt out for now as I or any other expert can assist you when you come back. Thanks

Expert:  flopcat98 replied 7 months ago.

Do you still need help with this