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Cory
Cory, Support Technician
Category: Email
Satisfied Customers: 3459
Experience:  5+ years of email experience
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Wish to set up a g.mail account using a user name that has

Customer Question

Wish to set up a g.mail account using a user name that has served me with other servers. i am told that this gittelz has been taken. can you check whether it might be an account I had years ago.
JA: Have you contacted anyone about your account?
Customer: no, you type faster than I do.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: how do I check?
JA: What troubleshooting have you tried?
Customer: i access my email on iPad how do I trouble shoot?
JA: Anything else you want the email expert to know before I connect you?
Customer: whatever you need to know.
Submitted: 9 months ago.
Category: Email
Expert:  Cory replied 9 months ago.

Welcome, I am Cory. Thank you for asking your question today.

When you do not sign into an account for more than 180 days, it is purged from the Gmail system. After it is purged, then it can be used by another person signing up for it.

If you can not reset the password ***** the site here https://accounts.google.com/signin/recovery then it is possible that it is registered by another user.

I hope I have answered your question today.

Please let me know if you have any other questions.