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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Somehow my phone changed to "exchange account outlook and I

Customer Question

somehow my phone changed to "exchange account outlook and I can't log in to my computer.
JA: How long has this been an issue?
Customer: for the last three or four days
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my phone. i am a newspaper columnist so I also log into my computer dailey.
JA: What troubleshooting have you tried?
Customer: none because I don't know how. it kept sending me a code to my email, but I can't get to my email to get it
JA: Anything else you want the email expert to know before I connect you?
Customer: no thank you
Submitted: 7 months ago.
Category: Email
Expert:  Byron replied 7 months ago.

Hi. My name is***** you for your question and the opportunity to assist. Can you tell me the email address

on the login screen of the computer you can't log in to?