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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Forgot e mail password, 6 months, computer, trying to

Customer Question

forgot e mail password
JA: When did you last reset your username and password?
Customer: 6 months
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: computer
JA: What troubleshooting have you tried?
Customer: trying to contact zerizon
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Email
Expert:  Lorenz Vauck replied 8 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and will help you as good as I can.

Did you already try the password ***** procedure at: https://signin.verizon.com/sso/forgotflows ? If so, where are you "stuck" there?

Please reply at the box below (there are no additional costs associated with this, you can reply as often as you wish).

Thanks for your patience and best regards,

Lorenz Vauck