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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I can't send out any gmails -can receive -but can't send

Customer Question

I can't send out any gmails -can receive -but can't send -for a week now
JA: How long have you had this issue with your Gmail account?
Customer: About one week
JA: Have you installed any updates recently?
Customer: about one week
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO No
Submitted: 9 months ago.
Category: Email
Expert:  Lorenz Vauck replied 9 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and will help you as good as I can.

May I first ask: how are you accessing Gmail please, via a web browser or via a email program like Outlook / Windows Live Mail ?

Please reply at the box below (there are no additional costs associated with this, you can reply as often as you wish).

Thanks for your patience and best regards,

Lorenz Vauck