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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I need to figure out a quick way to go through a shared sent

Customer Question

I need to figure out a quick way to go through a shared sent folder and get count of how many emails an individual was responsible for (production no.s). The emails are signed with two sets of initials XXX/YYY. I only want a count of the XXX/ not YYY or other variations.
JA: Just to clarify, what email service provider are you using?
Customer: Outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: It's on my work computer
JA: What troubleshooting have you tried?
Customer: I have done searches for XXX initials, but the search finds AAA/XXX, or BBB/XXX not just the ones that begin with XXX
JA: Anything else you want the email expert to know before I connect you?
Customer: Don't think so.
Submitted: 10 months ago.
Category: Email
Expert:  Kris Rodgers replied 10 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris Rodgers replied 10 months ago.

You would be best running a rule to filter the item count.

Can I connect for a look?