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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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It's not my emaail but phone accounts, I tried but no

Customer Question

it's not my emaail but phone accounts
JA: Have you contacted anyone about your account?
Customer: I tried but no responce
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web brower the problem I have it facebook combbine my account with another persons name
JA: What troubleshooting have you tried?
Customer: well the problem is my account is Douglas Heacock and fb but's it eith a Doug heacock
JA: Anything else you want the email expert to know before I connect you?
Customer: no thank you
Submitted: 10 months ago.
Category: Email
Expert:  Richard replied 10 months ago.

Hi there and welcome

Exactly how do you access Facebook at the moment? Via your web browser?

Customer: replied 10 months ago.
Web but trying to use my phone
Expert:  Richard replied 10 months ago.

ok, so if you go via the web do you have the same problem?

Customer: replied 10 months ago.
No don't want
Customer: replied 10 months ago.
I have trouble getting FB to keep my site selerate from another persons site. See my name is ***** ***** as his mind is Douglas Heacock and his is Doug