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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I lock myself out the ipsd forgot security code, Gmail,

Customer Question

I lock myself out the ipsd forgot security code
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Phone i just gotva ipad today
JA: What troubleshooting have you tried?
Customer: Non i cant get into the ipad at all
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 10 months ago.
Category: Email
Expert:  Viet - Email Tech replied 10 months ago.

Hi,

I'm sorry about the issue. Do you mean you cannot open the Internet nor open any app on your iPad?

Is it asking for the Passcode? Or the Apple ID account password, etc.?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 10 months ago.

Besides the iPad, do you also have a Windows or Mac computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Email Tech replied 10 months ago.

Please tell exactly everything that is currently showing on your iPad's screen.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,