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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Need to exchange 2 pair of slippers for larger

Customer Question

Need to exchange 2 pair of slippers for larger sizes...please advise
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Comcast
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Tablet
JA: What troubleshooting have you tried?
Customer: I have followed all the prompts given by your site to no avail....all I want to do is re-order the slippers in larger sizes
JA: Anything else you want the email expert to know before I connect you?
Customer: Not really
Submitted: 8 months ago.
Category: Email
Expert:  derrickonline replied 8 months ago.

I'd be more than happy to assist you. What store are you trying to return to?

Customer: replied 8 months ago.
I purchased them on-line
Expert:  derrickonline replied 8 months ago.

Yes, which store?