How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

LeGrand, Gmail is my provider - I have a problem getting to

Customer Question

This is Ksrel leGrand
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail is my provider - I have a problem getting to my gmail account;it asks me for a password, which I did not remember, my e-mail is***@******.***
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Through my lab top computer
JA: What troubleshooting have you tried?
Customer: I tried find a pass word , it told me to type the last password ***** I remembered, but was incorrect
JA: Anything else you want the email expert to know before I connect you?
Customer: That is ok ; Thank you
Submitted: 7 months ago.
Category: Email
Expert:  Elgin Vega replied 7 months ago.

Hello, my name is***** will help you with the request.

When it asked for the last password ***** remember, try a previous posible password, or use the try a different qustion below, it will send a code to another e-mail registered

Expert:  Elgin Vega replied 7 months ago.

Hello, you still need help?

Related Email Questions