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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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LeGrand, Gmail is my provider - I have a problem getting to

Customer Question

This is Ksrel leGrand
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Gmail is my provider - I have a problem getting to my gmail account;it asks me for a password, which I did not remember, my e-mail is***@******.***
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Through my lab top computer
JA: What troubleshooting have you tried?
Customer: I tried find a pass word , it told me to type the last password ***** I remembered, but was incorrect
JA: Anything else you want the email expert to know before I connect you?
Customer: That is ok ; Thank you
Submitted: 7 months ago.
Category: Email
Expert:  Elgin Vega replied 7 months ago.

Hello, my name is***** will help you with the request.

When it asked for the last password ***** remember, try a previous posible password, or use the try a different qustion below, it will send a code to another e-mail registered

Expert:  Elgin Vega replied 7 months ago.

Hello, you still need help?

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