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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Still can't get to my account. Get message that I need to

Customer Question

Still can't get to my***@******.*** account. Get message that I need to update my account but that link ends up taking me to my***@******.*** account.
JA: Have you contacted anyone about your account?
Customer: yes online... yahoo does not have aphone support. Verizon does but they say I must contact yahoo.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: yahoo account is through verizon
Submitted: 7 months ago.
Category: Email
Expert:  Cory replied 7 months ago.

Welcome, I am Cory.

Is the link in an email that was sent to you?

Expert:  Cory replied 7 months ago.

Please let me know when you would like to continue.