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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I have run through all the drills to reactivate the password

Customer Question

I have run through all the drills to reactivate the password ***** no luck.
JA: When did you last reset your username and password?
Customer: Few weeks ago.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Ipad
JA: What troubleshooting have you tried?
Customer: Online through email. It keeps running like it is in a loop.
JA: Anything else you want the email expert to know before I connect you?
Customer: HELP!
Submitted: 7 months ago.
Category: Email
Expert:  Josh replied 7 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 7 months ago.

Which account are you trying to reset the password *****?

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