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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I am sure i have a virus i do not have pc matic and i want

Customer Question

hello i am sure i have a virus i do not have pc matic and i want to know if i buy your service can you remove and then protect me from any virus i have now or will get?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: my e mail is ***@******.***
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: i access through my lap top
JA: What troubleshooting have you tried?
Customer: did you read my message?
JA: Anything else you want the email expert to know before I connect you?
Customer: i want to speak to a live person on the phone
Submitted: 7 months ago.
Category: Email
Expert:  michelleclive replied 7 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.