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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I don't know what happen my phone number can not sign in.

Customer Question

I don't know what happen my phone number can not sign in.(###) ###-####
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: On the phone and tablet.
JA: What troubleshooting have you tried?
Customer: When I sign up I put phone number not work.
JA: Anything else you want the email expert to know before I connect you?
Customer: no more. I just need sign in.
Submitted: 8 months ago.
Category: Email
Expert:  Isaac Franklin replied 8 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 8 months ago.

Try this on a computer or your tablet if you can and make sure you have wifi connections.

Go to that yahoo login page and put your email in. You are still listed and that phone number you have will get

a text message with a code. Put that code in and change your password.

Your phone is still listed to the account. Let me know if you get stuck and what your result is.

Log out of your devices after, make sure they are connected to internet.

Please do this from a PC if you can and not the devices you are locked out of.