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Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 36526
Experience:  Over 15 year experience in Email Systems and Programs
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Would like to transfer my wife's emails to my PC (from a

Customer Question

Would like to transfer my wife's emails to my PC (from a laptop which has very recently expired) thankyou
JA: Just to clarify, what email service provider are you using?
Customer: gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: wife has tablet - I use web browser
JA: What troubleshooting have you tried?
Customer: both older (70 +) so don't really understand all options - have not used troubleshooting - I don't think!
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: Email
Expert:  Richard replied 8 months ago.

Hi there and welcome

For your wife to access the emails, have here go to on the computer.

Then as you will be likely signed in, click on the circle at the top right an click on sign out.

Then click on Sign in with a different account

Then click add an account

You can then add your wifes account and sign into it.

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.

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