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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Can't login and have no way of getting to my and my password

Customer Question

Can't login and have no way of getting to my and my password ***** questions aren't working
JA: Have you tried having password ***** directions emailed to you?
Customer: Can't get to my email
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Used to be by phone and my computer
JA: What troubleshooting have you tried?
Customer: This is a new iPad and not sure how to find things
JA: Anything else you want the email expert to know before I connect you?
Customer: Returned the computer and killed my phone
Submitted: 8 months ago.
Category: Email
Expert:  Martin replied 8 months ago.

Hello and welcome.

What email service do you use?

For example: Gmail, Yahoo, Hotmail, AOL

Expert:  Martin replied 8 months ago.

May I connect with you and take a look?

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