How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I can not reset my password. My email ade, once yesterday

Customer Question

I can not reset my password. My email ade
JA: When did you last reset your username and password?
Customer: once yesterday and twice today,now they tell me they can not find my email address LTR,
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on my computer which is a dell lap top
JA: What troubleshooting have you tried?
Customer: I have tried everything and they say they can't find it
JA: Anything else you want the email expert to know before I connect you?
Customer: that is it they just can't find it
Submitted: 10 months ago.
Category: Email
Expert:  Josh replied 10 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 10 months ago.

What is your email address that you need to reset?