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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot connect to my Outlook email account. I reset my

Customer Question

I cannot connect to my Outlook email account. I reset my password, entered the code they gave me, but the digital circle keeps going round and round.
Submitted: 8 months ago.
Category: Email
Expert:  IT Miro replied 8 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 8 months ago.

To confirm, you are trying to access your Outlook.com e-mail account? If yes, let me know which web browser you are using?

Thanks,

IT Miro

Customer: replied 8 months ago.
What is a web browser - is it msn.com
Customer: replied 8 months ago.
I do not want to continue with your help. I want a refund
Expert:  IT Miro replied 8 months ago.

Web browser could be:

- Internet Explorer

- Microsoft Edge

- Google Chrome

- Mozilla Firefox

- Safari

Which one of them are you using to access the Internet and open the web pages?

Expert:  IT Miro replied 8 months ago.

Please reply here with the information I requested, so that I can help solve the problem you are experiencing. In case you still don't know which web browser you are using, please visit this web page and it will tell you that information:

https://whichbrowser.net/

Thanks,

IT Miro