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I am unable to send or receive emails. Gmail and yahoo,

Customer Question
I am unable to send...
I am unable to send or receive emails.
JA: Just to clarify, what email service provider are you using?
Customer: Gmail and yahoo
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Tablet
JA: What troubleshooting have you tried?
Customer: I do not know how to troubleshoot. I am using a tablet for the first-time
JA: Anything else you want the email expert to know before I connect you?
Customer: No thank you. Have a great day.
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: I am having trouble sending and receiving emails from my tablet
Submitted: 1 year ago.Category: Email
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Answered in 1 minute by:
11/21/2016
Email technician: GeekGal, Email Support Specialist replied 1 year ago
GeekGal
GeekGal, Email Support Specialist
Category: Email
Satisfied Customers: 1,466
Experience: MIS Degree & 15 + years experience supporting email issues of all kinds
Verified

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, software, phones, tablets, e-readers, and printers. It would be my pleasure to assist you with this. Can you tell me what type of tablet you have please?

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Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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