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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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For yhe whole day I have trying to get on my Google Chrome

Customer Question

for yhe whole day I have trying to get on my Google Chrome and I am told that there is a technical problem and to please excuse us. I would like to know what is going on?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: G-Mail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: on a P"C"
JA: What troubleshooting have you tried?
Customer: I am not to familiar with troubleshooting
JA: Anything else you want the email expert to know before I connect you?
Customer: I can get to my e-mail trough Mozilla
Submitted: 10 months ago.
Category: Email
Expert:  Kris Rodgers replied 10 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris Rodgers replied 10 months ago.

Hi

Can you tell me the issue you are having?

Is this google chrome? Or Gmail email?

Thanks

Kevin

Customer: replied 10 months ago.
google chrome
Customer: replied 10 months ago.
I WOULD LIKE YO KNOW WHY
Customer: replied 10 months ago.
i HAVE NEVER HAD PROBLEM WITH cHROME BEFORE
Customer: replied 10 months ago.
ARE YOU SEARCHING FOR AN ANSWER?
Customer: replied 10 months ago.
Will there be an answer soon, or at least let me hear from you to let me know that you are still on the line with me
Customer: replied 10 months ago.
I am willing to rate the technician if I get an answer from him
Expert:  Kris Rodgers replied 10 months ago.

I am still here and would like to connect to your machine for a look.

Is this OK?

Customer: replied 10 months ago.
I WENT TO YOU SITE AND AGREED TO PAY $5.00 BUT NOT TO YOUR NEW REQUEST TO PAY $52.00
Expert:  Kris Rodgers replied 10 months ago.

I've flagged this for a refund.

Thanks

Kevin