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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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My email is but I forgot my password, tried today and have

Customer Question

my email is***@******.*** but I forgot my password
JA: When did you last reset your username and password?
Customer: tried today and have had this problem from before
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I use the browser but my pc is so slow phone would be helpful my phone is 828=369=5488
JA: What troubleshooting have you tried?
Customer: i use the web browser but phone would be better(###) ###-####
JA: Anything else you want the email expert to know before I connect you?
Customer: to help reset password
Submitted: 11 months ago.
Category: Email
Expert:  Jess M. replied 11 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Have you tried to reset your password *****?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess