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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I just spent and hour and 7 minutes and 400 plus messages

Customer Question

I just spent and hour and 7 minutes and 400 plus messages from me and from Kevin I believe. I explained that my phone was locked and that I could not get it unlocked. He did give me the phrase that there was a 50/5o chance that I'd need to contact apple but then I wasted my time and money and finally did with his sending me the screen to apple and my problem was solved with 5 questions and in 10 minutesl I want my money back.
Submitted: 8 months ago.
Category: Email
Expert:  Byron replied 8 months ago.

Hi. Please call customer service at 1.***-***-****

and they will take care of this for you.

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