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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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12 years ago I got a gmail account

Customer Question

12 years ago I got a gmail account "*****@******.***". Now I cannot access it. Can you reset my password ***** send it to me?
JA: How long have you had this issue with your Gmail account?
Customer: 12 years
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I have used my server email "*****@******.***". But now it is gone since I gave up this server.
JA: What troubleshooting have you tried?
Customer: I cannot find an option on the sign-in for gmail for a forgotten password.
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Email
Expert:  Josh replied 10 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 10 months ago.

What is the last password ***** you remember?