How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

How do I get closed captioning? att, Through a web browser,

Customer Question

How do I get closed captioning?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: att
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Through a web browser
JA: What troubleshooting have you tried?
Customer: I've never tried any troubleshooting. Maybe I am not asking for the right thing. What I want is the ability to bring in printing when I am watching and cannot hear what is being said. This often happens with programs from England
JA: Anything else you want the email expert to know before I connect you?
Customer: I can't think of anything.
Submitted: 9 months ago.
Category: Email
Expert:  Nathan replied 9 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 9 months ago.

Are you watching these programs on a website on your computer, on an app on a tv, or somewhere else?

Customer: replied 9 months ago.
I'm just watching the programs on regular TV
Customer: replied 9 months ago.
do not want to spend any more money. I would like my deposit refunded.
Expert:  Nathan replied 9 months ago.

You are seeing an automated ad by the site for a call or remote session, this is optional and may be ignored if you wish. Please give me a few moments to send a detailed response.

Expert:  Nathan replied 9 months ago.

To continue, I need some specific details: what is the make/model of your tv, and how are you getting your tv stations (antenna, basic cable, cable/satellite box)?

Related Email Questions