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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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My e-mail was. However when I click on outlook I get hotmail

Customer Question

My e-mail was***@******.***. However when I click on outlook I get hotmail I cant recover my outlook e-mails.
JA: How long has this been an issue?
Customer: Approx two weeks .Soon after I purchased my tech support from microsoft.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
JA: What troubleshooting have you tried?
Customer: N othing yet.
JA: Anything else you want the email expert to know before I connect you?
Customer: I have several e-mails on and need to obtain them.
Submitted: 10 months ago.
Category: Email
Expert:  bbao replied 10 months ago.

> Soon after I purchased my tech support from microsoft.

May I know why you don't choose official MS technical support as you already paid and choose to pay a third-pary support such as us justAnswer?

Expert:  michelleclive replied 10 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.