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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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I would like to cancel my venntro account permanently, I

Customer Question

I would like to cancel my venntro account permanently
JA: Have you contacted anyone about your account?
Customer: I have cancelled it on the web site but am still receiving the bill
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I do not access my email very often and have not used you website for at least a few months
JA: What troubleshooting have you tried?
Customer: I do not know what to do and I was wondering if you could do it for me as I don't want to keep getting the bill for something I am not using
JA: Anything else you want the email expert to know before I connect you?
Customer: That is it
Submitted: 9 months ago.
Category: Email
Expert:  michelleclive replied 9 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 9 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

When did you cancel it and still you are receiving bills.

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