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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I can't send emails only receive. this is the warning. An

Customer Question

I can't send emails only receive. this is the warning. An unknown error has occurred.Subject 'test'
Server Error: 421
Server Response: 421 resomta-po-11v.sys.comcast.net resomta-po-11v.sys.comcast.net Too many sessions opened
Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x800CCC67
Protocol: SMTP
Port: 587
Secure(SSL): Yes
JA: Just to clarify, what email service provider are you using?
Customer: windows live email
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through the windows live email software
JA: What troubleshooting have you tried?
Customer: I've rebooted my computer twice.
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Email
Expert:  Cody replied 11 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 11 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 11 months ago.
Now it's working, I don't know why!Good Grief!
Expert:  Cody replied 11 months ago.

ok awesome, glad to hear that!