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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I recently deleted my email account in error, and would be

Customer Question

Hi,I recently deleted my email account in error, and would be grateful if
you can reinstate it for me?The email account in question is:-***@******.***I have the original password ***** which I can log in with once the
account has been reinstated.Thank you in advanceDoug Henwood.
JA: Just to clarify, what email service provider are you using for this account?
Customer: Not sure I understand your question, you need to understand I am 90 years of age
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I use Mozilla Thunderbird
JA: What troubleshooting have you tried?
Customer: When I try to log in using inkblot.aswell I receive a message saying that account is already in use. However, I cannot get into it
JA: Anything else you want the email expert to know before I connect you?
Customer: no just getting that email account bank thank ma'am
Submitted: 11 months ago.
Category: Email
Expert:  Jess M. replied 11 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Did you delete your Gmail from your Mozilla Thunderbird?
Please let me know by replying to me here so that I can help you further.

Best regards,