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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I keep getting an alert that my gmail account is out of date

Customer Question

I keep getting an alert that my gmail account is out of date - I can't remember my last password ***** the code that is sent won't work from me or my recovery email account. I need to update and don't know how
JA: How long have you had this issue with your Gmail account?
Customer: Since yesterday
JA: Have you installed any updates recently?
Customer: Not that I know of
JA: Anything else you want the computer expert to know before I connect you?
Customer: No thanks
Submitted: 10 months ago.
Category: Email
Expert:  Richard replied 10 months ago.

Hi there and welcome

Can you tell me please exactly how you access your Gmail account?

Is it via your internet browser?

Please let me know

Customer: replied 10 months ago.
Google Chrome
Expert:  Richard replied 10 months ago.

ok, your payment failed for the remote desktop so we need to continue here

When you entered in the code, what was the message it gave you?