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Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your email issues. Can you please tell me your problem email address so that I can check its status and recovery options?Please let me know by replying to me here so that I can help you further.
Thank you. Please give me a moment to check this for you
I tried the reset process and it is asking for your previous password. I believe you do not remember. Now it is showing your second recovery option which is your mobile phone number on record. It is shown below:
Do you recognize that mobile phone number ending in 53? If yes, do you still use it or have access to it now? If yes, then please give me the full mobile phone number so that we can initiate a reset.