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Ask Kris Rodgers Your Own Question
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 1809
Experience:  IT Manager at Wood Group PSN
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I cant remember my password. an when i hit forgot password.

Customer Question

i cant remember my password. an when i hit forgot password. insteadof my securioty question it asks when i created my account an i dont that either. im getting aggrivated
JA: Have you contacted anyone about your account?
Customer: no ive been trying too find a way to fix it
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web on my laptop. but i checked my setting an it didnt save any passwords
JA: What troubleshooting have you tried?
Customer: tryed the gmail recovery form no help. i dont have a phone. an the email i tryed to send the 6 didgit code to wont work because its not linked to my account
JA: Anything else you want the email expert to know before I connect you?
Customer: i just need into my gmail. so i can hook up my cell phone i can not go through this again
Submitted: 8 months ago.
Category: Email
Expert:  Kris Rodgers replied 8 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris Rodgers replied 8 months ago.

What provider is this for? EMail?

Expert:  Kris Rodgers replied 8 months ago.


Is this still required?

Please rate me above so I get credit.