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Ask Kris Rodgers Your Own Question
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 1809
Experience:  IT Manager at Wood Group PSN
94743361
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I just got charged $1.99 seven times. I don't know why.

Customer Question

I just got charged $1.99 seven times. I don't know why.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Yahoo
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I called the bank and got a number which referred me to you. There was no human on the phone to help me.
JA: Anything else you want the email expert to know before I connect you?
Customer: Yes. I have played for years without a problem. Then it stopped letting me play, so I started over. It may have been caused by the fact that the bank gave me a new debit card. Anyway I cannot get in the game with my old friends.
Submitted: 8 months ago.
Category: Email
Expert:  Kris Rodgers replied 8 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris Rodgers replied 8 months ago.

What was the line-item on the statement?

Expert:  Kris Rodgers replied 8 months ago.

Hi,

Is this still required?

Please rate me above so I get credit.

Regards

Kevin

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