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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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My Clickfree ("CE FC" is the only model # I can find)says

Customer Question

My Clickfree ("CE FC" is the only model # I can find)says it's automatic backup, but I have to do it even tho I gave a specific time for it to be done. My OS is Windows 7.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail. ***@******.***
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Google.
JA: What troubleshooting have you tried?
Customer: I've looked at all your questions, but I don't see mine anywhere.
JA: Anything else you want the email expert to know before I connect you?
Customer: I was just wondering... I don't see my model # anywhere either.
Submitted: 9 months ago.
Category: Email
Expert:  michelleclive replied 9 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  michelleclive replied 9 months ago.

I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

Let me know the make and model of the backup device.