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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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It has been crashing my Incredimail -- now I've lost I-mail

Customer Question

It has been crashing my Incredimail -- now I've lost I-mail altogether -- it seems it has been uninstalled
JA: How much experience do you have with this particular machine?
Customer: not much but have had I-mail for many years
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: It has been "Stopping" mail off and on so I'ne been trying to get it working -- it seems evertime I closte it after getting mail it stops reveiving
Submitted: 8 months ago.
Category: Email
Expert:  Josh replied 8 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 8 months ago.

Which operating system do you have?

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