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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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How do I get all English on my emails? aol, web browser

Customer Question

how do I get all English on my emails?
JA: Just to clarify, what email service provider are you using?
Customer: aol
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser (i.e. a desk top or labtop)
JA: What troubleshooting have you tried?
Customer: none. I use Norton protection. would that help?
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Email
Expert:  Viet - Email Tech replied 8 months ago.

Hi,

I'm sorry about the issue. What happens when you use your aol email address at the aol.com website?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 8 months ago.

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,